Hotel Housekeepers to wear panic
buttons.
What
is the likelihood of a hotel housekeeper being sexually harassed at work? More common than most people realise
say job hazard advocates! That is why from July 2018 all
housekeepers in the Chicago area are being issues with panic buttons.
The portable
buttons, mandated in an ordinance that won unanimous City Council approval in October, allow employees to
instantly summon help if they are sexually assaulted or harassed by a guest.
The state
hotel association has requested an extension of the deadline, concerned that implementation is proving more
costly and complicated than anticipated. But some local hoteliers have embraced the responsibility.
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EMC2, a
195-room hotel in Streeterville, rolled out a panic button system when it opened a year ago. Anyone whose job
requires entering guest rooms alone — not only housekeepers, but also engineering and room service staff —
receives a button fob at the start of their shift to wear around their neck on a lanyard, plus an iPod that
interacts with the hotel’s existing communication system to track their location.
Chicago is
the second city in the United States, after Seattle, to enact a law requiring hotels to distribute panic
buttons, though unionized hotels in New York City have had the requirement in their contracts since
2013.
Marriott is
working on a pilot of technology that could be used across its varied properties, which range from sprawling
resorts to urban towers to standard suburban hotels, and is collecting employee feedback on the
design. The company may introduce the distress system
chain-wide, even in markets where it is not mandated.
Chicago Tribune June 2018
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